Preguntas Frecuentes - FAQ | Aeromexico Rewards

Does it cost anything to join Premier Club?

Registration is free and simple. Also, you can register all your family in your Family Plan here.

What are the ways you can accumulate Points Premier?

There are more than 100 member companies with which you can accumulate points for your purchases Premier, learn more here.

What are the options I have to use Points Premier?

You can turn on travel, hotel stays, car rentals, unique experiences or store items online; known more options here..

How much is a Premier Point?

The equivalence of a Premier Point can vary by affiliate company, and can also change its value when you use it to acquire a prize. * A flown kilometer equals one Premier Point.

How many Aeroméxico Rewards Points are needed to be Gold level?

Premier amassing 50,000 points on flights of Aeromexico and / or SkyTeam airlines in the last 12 months. * A flown kilometer equals one Premier Point.

How many Aeroméxico Rewards Points are needed to be Platinum level?

Premier amassing 80,000 points on flights of Aeromexico and / or SkyTeam airlines in the last 12 months. * A flown kilometer equals one Premier Point.

How many Aeroméxico Rewards Points are needed to be Titanum level?

You can reach the Titanium level when accruing 100,000 Aeroméxico Rewards Points as follows: Earned on Aeromexico and/or Delta airlines flights Accruing up to 20,000 Aeroméxico Rewards Points with SkyTeam airlines flights. * A flown kilometer equals one Premier Point.

Will my Aeroméxico Rewards Points expire?

The Aeroméxico Rewards Points do not expire as long as you have at least one activity of accumulation (buying in any of the affiliated companies) over a period of 24 months.

Do I need my membership card physically to accumulate Points Premier?

It depends on the affiliate. In establishments as Gandhi, MacStore, Compudabo or Taxis Nueva Imagen, gas stations, it is necessary to present it at checkout. For flights, shopping and Cinépolis Linio you can earn online using your membership number / Aeroméxico Rewards Account.

I flew with my Points Premier Aeromexico and not credited, what should I do?

Enter your account online and paragraph retroactive Accreditations Aeromexico, fill out the form; it is important to have on hand your boarding pass. You can also click here.

What is the PIN and how do I get it?

The PIN (Personal Identification Number) is used to safely use your Points to speak to Premier Call Centre Aeroméxico Rewards.

Frequently Asked Questions